Feature development
New functionality was built into the AI-driven underwriting process, designed to be customizable to each lender's specific conditions.
A more stable underwriting platform and a registration flow that fewer applicants abandon.
FundMore.AI offers fully customizable loan servicing software for the mortgage financing industry.
Their AI-powered platform is built to streamline underwriting, support mortgage brokers and improve how consumers experience mortgage financing — faster, more efficient and more reliable.
The mortgage industry runs on slow processes, outdated technology and manual workflows. FundMore.AI set out to change that with an AI-driven automated underwriting system.
As with any complex platform, continuous development was needed: new capability, defect resolution and a registration process that was harder to use than it needed to be.
The requirements were explicit — develop new features, fix existing bugs, restructure and redesign the registration form, and integrate all of it cleanly with systems already in production.
Acumen worked as part of FundMore.AI's in-house development team rather than as a separate vendor track, which kept architectural decisions with the people who owned the platform.
Delivery ran on Agile: iterative increments, continuous feedback and rapid adjustment as requirements evolved.
The hardest constraint was integration. New features had to land inside an already complex system without disrupting live operation, so sequencing and planning carried as much weight as the code.
Redesigning registration meant balancing usability against completeness — the form still had to capture everything underwriting needed.
TeamFrontend and backend developers, UI/UX designers and QA testers, working alongside FundMore.AI's development team.
New functionality was built into the AI-driven underwriting process, designed to be customizable to each lender's specific conditions.
The team systematically identified and resolved existing bugs across the platform, targeting system reliability rather than symptom fixes.
The registration form was rebuilt around usability — a simpler path for the user and a clearer flow of information into the platform.
Rigorous testing preceded each release, followed by controlled deployment into the production environment.
The restructured registration form reduced user drop-off during registration by 25%.
System reliability improved measurably, with reported bugs down 40% after the bug-fixing sprints.
The new features enabled quicker underwriting decisions, further reducing time to close a mortgage.
The improvements contributed to increased underwriting capacity and reduced operational costs.
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