Acumen Technologies
Cinchy

Data liberation and analytics across the Cinchy platform

Internal analytics and external client data products delivered on Cinchy's data collaboration platform.

Industry
Enterprise Data Platforms
Service
Dedicated Engineering Teams

The client

Cinchy is reinventing enterprise data with a comprehensive data collaboration platform that liberates data from enterprise apps and evolves it into a universal, fully collaborative data network.

Data liberation eliminates fragmentation, duplication and silos, and removes the need for costly, time-consuming data integration.

The challenge

Cinchy's own operational data sat across CRM, support, sales-engagement and recruiting tools, with no single collaborative view for company divisions.

Cinchy's clients faced the same pattern in their own estates — data locked inside separate systems that needed transforming before it could be used.

The approach

Acumen worked across two distinct tracks: internal projects for Cinchy itself, and external projects delivered for Cinchy's clients on top of the platform.

Each track combined connection engineering, query development and supporting automation, with ongoing support for what was built.

The solution

What we built.

01

CRM data connectivity

Connected prospect and customer-related data from CRM systems into the Cinchy system.

02

Divisional analytics dashboards

Analytical dashboards for all company divisions, including a support dashboard built from SQL queries and charts.

03

Multi-source data liberation

Liberated data from Ring.IO, Reply.IO, RadyMode and SalesFlow, and from the Freshdesk, Gong and Lever APIs, with the Cinchy connections, queries and scripts to support it.

04

Automation

Created and supported AWS Lambda functions and Zapier workflows around the data pipelines.

05

Client project — B2B supplier

For a B2B tea, coffee and botanical solutions supplier: liberating and transforming data from diverse sources for MS Dynamics and Sonata Software, built in .NET.

06

Client project — venture capital firm

For a venture capital firm specializing in cybersecurity investments: a data visualization and management portal on top of Cinchy platform data, with filtering, sorting and a smart chatbot, built in React.

Technology

What it runs on.

Data and scripting

  • Python
  • PowerShell
  • CQL (Cinchy Query Language)
  • REST APIs

Client projects

  • .NET
  • React
  • HTML
  • SCSS

Cloud and automation

  • AWS Lambda
  • Zapier
Results

What changed for the business.

Company-wide analytics

Every Cinchy division gained analytical dashboards, including a dedicated support dashboard.

Fewer data silos

Data from CRM, support, sales-engagement and recruiting systems was liberated into the Cinchy network.

Client-facing data products

Two external clients received working data products: an integration path into MS Dynamics and Sonata Software, and a visualization and management portal.

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